The Covid-19 global pandemic has drastically changed the way many outpatient clinics provide care. Until further notice, all appointments, including the initial consultation and diagnosis, will be virtual using a TeleHealth system. All TeleHealth systems will be HIPAA compliant, secure and user-friendly.
Unless noted otherwise, “Sessions” would be the platform of choice for TeleHealth visits.
For Laptop, desktop computers with webcam and microphone:
Please bookmark and access the Telehealth waiting room via
Please set the pop-up blocker to “allow.” Please use an earphone to reduce audio feedback.
For smart phones:
On tablets and smart phones, Wireless Lavalier Lapel Microphones can enhance the quality of audio, while Wired Earphones can work better than Bluetooth earphones.
This is a standard, easy t0 use, HIPAA-compliant video communication tool and no extra apps are needed. The system works with either Android or iPhone smartphones.
A typical Doximity video call goes like this:
- The clinician initiates a conversation by entering the patient’s cell phone number. The video invite does not show the sender’s number but the text should contain the provider’s name.
- A patient then receives a video call invite text which includes a link to an internet address.
- A patient clicks the link then allows both microphone and camera access.
- Click ‘Join Video Call.’
The video call can be moved over to a desktop/laptop computer also by simply “sharing” the internet link above by
- pressing and holding down on the link (on the text app),
- Select Copy Link,
- Open your email client, tap the blank message body, and select Paste to paste the URL to an email addressed to yourself.
- Open your email on your desktop/laptop computer, copy and paste the link into your web browser. (How to join a Dialer Video call on your Desktop Computer.)
- The video call can be initiated from the desktop/laptop computer this way.
Click Here for a short video demonstration for a Doximity call.
The Doximity cell phone video call is the most reliable and easiest so far. But holding the phone for a long time can be a hassle. And we have a plan B, called VSee, which is another great secure HIPAA-compliant platform. Sometimes we use Doximity or VSee as a backup for ‘Sessions.’